SHEILA BIGLANG-AWA CASTRO v. WEB TEAM ASSOCIATES, INC.

/ Retailing / By

Plaintiff

  • Name: SHEILA BIGLANG-AWA CASTRO
  • Filing date: July 28, 2021
  • State of filing: California

Defendant

  • Name: WEB TEAM ASSOCIATES, INC.
  • Website: www.uhaul.com
  • Industry: Retailing
  • Summary: U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona.

Case Summary

On July 28, 2021, SHEILA BIGLANG-AWA CASTRO filed a complaint in California against WEB TEAM ASSOCIATES, INC.. Plaintiff SHEILA BIGLANG-AWA CASTRO alleges that www.uhaul.com is not sufficiently digitally accessible.

U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona.

Accessibility Overlays

A scan for 3rd Party Overlays was performed on August 08, 2021 and ‘HikeOrders Accessibility Enabler’ was detected. Typically overlays, or widgets, apply the third-party’s source code to the existing code of the host website in an effort to change the user experience by overriding or adding to the existing code. Overlays are often added instead of manually identifying or resolving accessibility barriers in a website’s code and design, which would generally occur during an audit or test from an accessibility subject matter expert. By not addressing the underlying cause of accessibility barriers, the effectiveness of overlays has been debated. There has also been an increase in the number of lawsuits against websites that use third-party overlays.