REBECCA CASTILLO v. BATH & BODY WORKS DIRECT, INC.

/ Retailing / By

Plaintiff

  • Name: REBECCA CASTILLO
  • Filing date: July 30, 2021
  • State of filing: California

Defendant

  • Name: BATH & BODY WORKS DIRECT, INC.
  • Website: www.bathandbodyworks.com
  • Industry: Retailing
  • Summary: Bath & Body Works, LLC. is an American retailer under the L Brands umbrella, along with Victoria’s Secret.

Case Summary

On July 30, 2021, REBECCA CASTILLO filed a complaint in California against BATH & BODY WORKS DIRECT, INC.. Plaintiff REBECCA CASTILLO alleges that www.bathandbodyworks.com is not sufficiently digitally accessible.

Bath & Body Works, LLC. is an American retailer under the L Brands umbrella, along with Victoria’s Secret.

Accessibility Overlays

A scan for 3rd Party Overlays was performed on August 08, 2021 and ‘HikeOrders Accessibility Enabler’ was detected. Typically overlays, or widgets, apply the third-party’s source code to the existing code of the host website in an effort to change the user experience by overriding or adding to the existing code. Overlays are often added instead of manually identifying or resolving accessibility barriers in a website’s code and design, which would generally occur during an audit or test from an accessibility subject matter expert. By not addressing the underlying cause of accessibility barriers, the effectiveness of overlays has been debated. There has also been an increase in the number of lawsuits against websites that use third-party overlays.